RETURN & REFUND POLICY

At EchoneXt, customer satisfaction is important to us. Please read our return and refund policy carefully.

1. Eligibility for Returns

You may request a return or exchange if:

• The product is damaged, defective, or incorrect

• The request is made within 7 days of delivery

• The product is unused, unopened, and in original packaging

2. Non-Returnable Items

• Personal care and beauty products (for hygiene reasons)

• Baby care items once opened

• Products damaged due to misuse

3. Return Process

To initiate a return, contact us at:
📧 echonextofficial@gmail.com

Provide:

• Order number

• Product details

• Clear images or video (if damaged/defective)

4. Refunds

• Approved refunds will be processed after inspection

• Refunds may take 7–14 business days

• Shipping charges (if any) are non-refundable